About Us

Care that’s personal. Support that’s outstanding.

At Vital Haven Care, we believe that true well‑being begins at home. Founded on the principles of compassion, respect, and partnership, our mission is to deliver outstanding, person‑centred home care that empowers you—or your loved one—to live life to the fullest in the comfort and security of familiar surroundings.

Our Mission

To enrich lives through personalised support, ensuring every individual feels valued, understood, and confident in their own home.

What We Do

  • Personal Care & Hygiene
    Assistance with bathing, dressing, mobility and all daily living tasks.

  • Complex & Specialist Care
    Skilled support for dementia, long‑term conditions, and post‑operative recovery.

  • Companionship & Well‑Being
    Friendly visits, engaging activities, and emotional support to combat loneliness.

  • Live‑In & Overnight Care
    24/7 presence for peace of mind, whether you need long‑term or short‑term live‑in assistance.

  • Respite & Ad-Hoc Support
    Flexible care packages tailored around your schedule—whether it’s a few hours per week or full‑time cover.

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Why Choose Vital Haven Care

  1. Truly Personalised Plans
    We begin with an in‑depth home assessment, then co‑create a care plan that reflects your routines, preferences, and goals.

  2. Consistent, Trusted Carers
    We match you with a small, dedicated team who build real relationships—so you’re always cared for by familiar faces.

  3. Rigorous Recruitment & Training
    Every carer undergoes enhanced DBS checks, robust training in best practices, and ongoing professional development.

  4. Commitment to Quality
    Our services exceed regulatory standards, and we continually seek feedback to refine and elevate your experience.

Our Values

  • Dignity & Respect: Honouring your choices, privacy, and independence at every step.

  • Integrity & Transparency: Clear communication, honest advice, and real‑time updates for you and your family.

  • Compassion & Empathy: Treating everyone with warmth, kindness, and genuine care.

  • Continuous Improvement: Embracing innovation and training to deliver the highest standards of home care.